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At Cosy Beds, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

1. Protecting Your Information*

When processing your order, we may use the information you provide along with details we already hold or receive from trusted third parties (such as payment providers like Barclaycard) to confirm your identity and prevent fraud. Barclaycard may check the details we disclose against secure databases (both public and private) and may keep a record of that check. This process helps protect both you and us from fraudulent activity. Barclaycard may also retain this information and use it in the future to help other businesses verify identities.

 
*2. How We Use Your Data
We collect and use your information to:

✅ Process your orders and payments securely.
✅ Deliver your products to the room of your choice.
✅ Provide customer service and aftercare.
✅ Improve your shopping experience on (link unavailable)
✅ Keep you updated with offers, promotions, and product information (only if you have opted in to receive marketing).

*3. Data Security & Storage*

Your personal information is stored securely and only accessed by authorised staff. We use industry-standard safeguards to protect your data from unauthorised access, loss, or misuse.

*4. No Selling or Trading of Data*

We respect your privacy. Divan Beds will never sell, trade, or rent your personal information to third parties for marketing purposes.

*5. Cookies & Analytics*

Our website uses cookies and analytics tools to improve functionality, personalise your shopping experience, and understand how customers use our site. You can manage cookie settings at any time through your browser.

*6. Your Rights (GDPR Compliance)*

Under the UK General Data Protection Regulation (GDPR), you have rights regarding your personal data, including the right to access, correct, and erase your information. If you'd like to exercise these rights or learn more, please contact us.